Privacy Policy

1. Introduction & Scope

NorthPixel Play ("we," "us," or "our") operates the website northpixelplay.com and provides a free social entertainment platform designed exclusively for adults aged 19 and over residing in Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our digital experiences, including our interactive arcade modules such as Aztec Warrior Princess.

This policy applies to all information collected through our website, any related services, and any electronic communications sent between you and NorthPixel Play. We are committed to complying with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial privacy legislation. By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please do not use our services.

We encourage you to review this policy periodically, as we may update it from time to time to reflect changes in our practices or relevant legislation. Any material changes will be communicated through a prominent notice on our website or via email to registered users.

2. Information We Collect

We collect various types of information to provide and improve our free social entertainment platform. The table below outlines the categories of data we collect, the purposes for collection, and our retention periods.

We collect information directly from you when you register for an account, fill out forms, or correspond with us. We also collect information automatically through cookies and similar technologies when you navigate through our platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Platform Operation: To create and manage your account, provide access to our free social arcade games and interactive modules, and deliver the core features of our entertainment platform.
• Personalization: To tailor your experience, remember your preferences, and provide relevant content recommendations based on your interactions with our platform.
• Communication: To send you important updates about your account, respond to your inquiries, provide customer support, and deliver service-related announcements.
• Analytics and Improvement: To understand how our platform is used, identify trends, measure the effectiveness of our features, and develop new content and functionality.
• Security: To detect, prevent, and address fraud, unauthorized access, and other potentially harmful activities on our platform.
• Legal Compliance: To comply with applicable Canadian laws, regulations, and legal processes, including PIPEDA requirements.

We will not use your personal information for purposes materially different from those described above without first obtaining your consent.

4. Sharing Your Information

NorthPixel Play does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, conducting analytics, or providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information when required to do so by law, in response to valid legal process, or to protect the rights, property, or safety of NorthPixel Play, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information with third parties when you have explicitly consented to such sharing.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and improve your overall experience on NorthPixel Play.

We use essential cookies that are necessary for the operation of our platform, as well as analytics cookies that help us understand how visitors interact with our website. You can manage your cookie preferences through our cookie consent banner or your browser settings. For detailed information about the specific cookies we use and how to manage them, please refer to our Cookie Policy.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption of data in transit using SSL/TLS protocols, secure server infrastructure, access controls limiting who within our organization can access personal data, regular security audits and vulnerability assessments, and employee training on data protection best practices.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to implementing and maintaining reasonable safeguards appropriate to the sensitivity of the information we collect.

7. Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights regarding your personal information:

• Right of Access: You have the right to request access to the personal information we hold about you. We will respond to your request within 30 days.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Withdraw Consent: You may withdraw your consent for the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. We will inform you of the implications of withdrawing consent.
• Right to Complain: If you believe we have not handled your personal information appropriately, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, please contact our Privacy Officer at privacy@northpixelplay.com. We will verify your identity before processing your request and will respond within the timeframes required by PIPEDA.

8. Children's Privacy

NorthPixel Play is designed exclusively for adults aged 19 and over in Canada. We do not knowingly collect, use, or disclose personal information from individuals under the age of 19. Our age verification process is designed to prevent minors from accessing our platform.

If we become aware that we have inadvertently collected personal information from a person under 19, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at privacy@northpixelplay.com so that we can take appropriate action.

9. Third-Party Links

Our platform may contain links to third-party websites, services, or applications that are not operated or controlled by NorthPixel Play. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party services you visit. The inclusion of any link on our platform does not imply endorsement by NorthPixel Play of the linked website or its operator.

10. International Transfers

NorthPixel Play is based in Canada and primarily stores and processes data within Canadian borders. However, some of our service providers may be located outside of Canada. In such cases, your personal information may be transferred to and processed in jurisdictions outside of Canada where data protection laws may differ from those in your province or territory.

When we transfer personal information outside of Canada, we take appropriate measures to ensure that your information receives an adequate level of protection, consistent with PIPEDA requirements. These measures may include contractual obligations requiring the recipient to protect your information to standards comparable to those in Canada.

11. Contact & Updates

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

• Email: privacy@northpixelplay.com
• General Inquiries: hello@northpixelplay.com
• Mailing Address: NorthPixel Play, 100 King St W, Toronto, ON, Canada

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website with a new "Last Updated" date, and where appropriate, we will provide additional notice such as an email notification. Your continued use of NorthPixel Play after any changes to this policy constitutes your acceptance of the updated terms.